We are sorry to hear you were not happy with your session.

Kasamba doesn't guarantee the accuracy of our advisor's predictions or their advice. As such, we do not offer refunds, if your advisor has provided you with service. 

With our live chat and phone readings you are in complete control of your session and can disconnect at any time, if you feel your advisor isn't connected to you. Kasamba offers you a choice of many talented advisors - we are sure you'll find the advisor that fits you best!

That said, if you've experienced any technical or quality issues during your session - reach out to our customer support team.