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FAQ: Troubleshooting PayPal Payment Errors

Susanna
Susanna
  • Updated

What to do if you see an error suggesting a different payment method:


Often, PayPal will prompt you to try a different funding source—like another card, your bank account, or your PayPal balance—if there’s an issue with the current one. This can happen due to expired information, security blocks, insufficient funds, or an account limitation. If the error persists, it’s a good idea to contact PayPal and/or your bank or card issuer to let them know this is an authorized payment on your behalf.

Need help fixing it?
Learn more about this PayPal error message and what it means.
Here are steps to update or switch the card being charged within PayPal.

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