Iva
Articles
Recent activity by Iva
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Can I choose what notifications I get from you?
Absolutely! You're in charge of what kind of notifications we send to your email or device. To access the Notification preferences, login to your account and go to the Settings page. On www.kasamb...
- 2 followers
- 0 comments
- -1 votes
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How to remove my payment method?
You can remove your own card or PayPal from your Kasamba account. To do so, go to the 'Profile' section and then to the "Payments method" page. You can choose any of your payment methods and click ...
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- 1 follower
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- -3 votes
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I was not satisfied with a session. Can I get a refund?
We are sorry to hear you were not happy with your session. Kasamba doesn't guarantee the accuracy of our advisor's predictions or their advice. As such, we do not offer refunds, if your advisor has...
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- 2 followers
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- -2 votes
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My session didn't connect but I was charged. How do I get a refund?
Any time a session fails to connect, or ends early, any unused credits will be returned to your Kasamba account within a few minutes. If it has been more than a few minutes and your credits were no...
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- 1 follower
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- -4 votes
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What is an accuracy rating?
After you've had 3 sessions with an advisor, you are able to leave an accuracy rating. You can do that by going to the 'My orders' page and locating your advisor. You can edit your rating at any ti...
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- 2 followers
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- -4 votes
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How to leave or edit a review for a session?
After each session, of 5 or more paid minutes, you would be asked if you wish to leave a review (or rate) the session. You can leave a comment that would be visible on the advisor's page. You can a...
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- 1 follower
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- -1 votes