Your pending earnings is a breakdown of your paid sessions. The amount displayed will continue to grow throughout the month, as long as you continue to conduct paid sessions. During Pay Day you may see the amount reset completely, without a payment. Please allow up to 24 hours after Pay Day is over in order for the display to show the accurate amount you are due. There's no need to contact us during Pay Day to mention that the earnings were reset. By the end of Pay Day, you should see your next payment and previous and current earnings properly. Please be patient.
Your earnings will be reset once we issue you your earnings. For advisors receiving payment via PayPal, the earnings are reset to -$20 to cover for the service charge for receiving a payment via PayPal. We recommend that you raise your minimum payment threshold in order to receive larger payments for which the $20 service charge is negligible.