Kasamba app queries

How to have a Live Chat Session
To have a live chat session with one of our advisors, click on the menu page on the top left (≡) and select "Browse Categories", then select the s...
Thu, 14 Jun, 2018 at 10:08 AM
Rating your session
When your session ends, you are presented with an option to rate your advisor.  You can select the amount of stars and add a comment with more detailed ...
Thu, 14 Jun, 2018 at 10:32 AM
Viewing your readings
The Kasamba app saves all previous paid sessions you've had. In order to view a reading click on the menu (≡) and select "My Readings". ...
Thu, 21 Jun, 2018 at 2:51 PM
Logging out of your account
In order to log out, click on the menu button (≡) and select "Settings" and then select "Log out".
Thu, 14 Jun, 2018 at 10:54 AM
How to have a session and enjoy 3 free minutes
As a customer on Kasamba you are eligible to 3 free minutes with each new advisor you chat with for the very first time. Once your chat starts, if it&#x...
Thu, 21 Jun, 2018 at 2:52 PM
How to activate a promotion received by E-Mail
While your app is installed on your device, you're able to activate a promotion received by E-Mail by simply clicking on the link in the message. Y...
Thu, 14 Jun, 2018 at 11:11 AM
Updating Payment Method
Before starting your session, you will always be notified which payment method is going to be used. You can change this selection by pressing the "Chan...
Thu, 14 Jun, 2018 at 10:51 AM
Adding Funds via PayPal
If you're a new user on Kasamba, you're automatically redirected to the billing information window.  You can deposit any of the following amou...
Thu, 14 Jun, 2018 at 10:53 AM