Client Payment Questions
Client questions with regard to fees, adding funds, credit card and PayPal payments
Occasionally, Kasamba sends out promotions offering a free credit.
For some more information about how to redeem your Free Credit promotion, please ...
Wed, 14 Mar, 2018 at 10:21 AM
If you are not able to successfully deposit funds into your account or you have deposited the funds but your unable to locate your deposit, we request that ...
Mon, 19 Mar, 2018 at 1:36 PM
Kasamba is not a free service. All advisors on Kasamba are independent contractors and set their own fees. If this is one of your first three (3) chat re...
Tue, 18 Jul, 2023 at 10:05 AM
The final fee for chat sessions conducted are calculated by multiplying the session length by the advisors per minute fee. For example, 5 minutes x $2.99= ...
Tue, 30 Jul, 2019 at 9:23 AM
The 'Account Activity' page gives a detailed breakdown of all charges made through your Kasamba account. In addition, you will be able to rate your ...
Wed, 14 Mar, 2018 at 10:20 AM
A pre-authorization is a common online practice and is done in order to ensure a credit card is valid before service is provided. A pre-authorization is ...
Mon, 20 Apr, 2020 at 10:43 AM
According to our policy, when you choose to hire an advisor, you accept the advisor's offer and agree to pay a fee for the services you requested. In tu...
Sun, 18 Mar, 2018 at 2:44 PM
In order to view your account balance, please follow these steps: 1. Log into your account 2. Click on "My Kasamba" located at the top right ...
Sun, 18 Mar, 2018 at 2:44 PM
In order to add funds to your Kasamba account via PayPal follow these steps: A) Sign in to your Kasamba account. B) Click on "My Kasamba...
Sun, 18 Mar, 2018 at 2:39 PM
The advisor's per-minute fee is displayed to you on multiple occasions. 1) The category pages & the advisor's profile page. 2) The "Pr...
Sun, 23 Dec, 2018 at 6:19 AM