Advisor Information

I've been blocked as an advisor due to missed calls
Please be advised your phone answer rate has fallen below the minimum threshold of 70%. As a result, your option to offer phone session has been disabled....
Sun, 17 Jul, 2016 at 10:52 AM
Invoice Sessions
All invoice sessions will be automatically confirmed by our system by the end of the 8th day. If you find that your invoice has not been approved, p...
Mon, 28 Dec, 2015 at 10:19 AM
Chat Alert
When a customer clicks the 'Let's Chat' button on your profile, you will then receive a pop-up message informing you that they would like to ...
Thu, 24 Dec, 2015 at 12:21 PM
My average was lowered despite missing no calls!
Kasamba has a robust system for determining why a phone session ended. The reasons behind a call’s end falls into one of five categories:    Techni...
Thu, 24 Dec, 2015 at 12:27 PM
How can I block a client?
You can block any client that appears in your 'My Client' list by clicking on the "Block Client" button beneath the client of your choic...
Thu, 24 Dec, 2015 at 12:45 PM
How do I remove the Phone Status Bar?
To hide the Phone Status Bar, please follow these steps: Through the My Kasamba menu, click on 'My Profiles' In the second box on ...
Thu, 24 Dec, 2015 at 1:18 PM
Where are my PayPal earnings?
PayPal payments should be received within 24 hours from when the payments are issued. If you have not received your PayPal payment please send us an email f...
Thu, 24 Dec, 2015 at 1:20 PM
Master Profile Listing
Please note, that if you are trying to update your master profile, it will not update your individual listings.  In order to update your listings you must d...
Thu, 24 Dec, 2015 at 1:30 PM
Kasamba Widgets
Similar to the Friendly URL, the Kasamba Profile Button  (or widget), box or text link can drive people directly to your Kasamba profile from almost anywher...
Thu, 24 Dec, 2015 at 1:35 PM
1099 Tax forms
All 1099 tax forms are scheduled to be issued at the end of January beginning of February. Advisors who earned over $500.00 or have had tax deductions...
Thu, 24 Dec, 2015 at 1:44 PM