User

Susanna

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Total activity 45
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Followed by 2 users
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Articles

Recent activity by Susanna

  • FAQ: What happens if my call fails or ends early?

    Rest assured—any unused credits for calls that don’t connect or end early are always returned automatically.If a call fails to connect, or ends before you’ve used all your purchased time, any unuse...

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    • 1 follower
    • 0 comments
    • -1 votes

  • FAQ: Protecting Your Account if You Suspect Unauthorized Access

    If you believe your account has been accessed without your authorization, please take the following steps right away to secure your information:Recommended ActionsLog out of all devicesSign out of ...

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    • 1 follower
    • 0 comments
    • -2 votes

  • FAQ: Troubleshooting PayPal Payment Errors

    What to do if you see an error suggesting a different payment method:Often, PayPal will prompt you to try a different funding source—like another card, your bank account, or your PayPal balance—if ...

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    • 1 follower
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    • -1 votes

  • FAQ: Updating Your Payment Method in PayPal

     If you’d like to change the card or account being charged, you can update your payment settings directly in PayPal:Log into your PayPal account.Go to Settings (⚙️ icon).Select Payments.Choose Auto...

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    • 1 follower
    • 0 comments
    • -2 votes

  • FAQ: What Are Holistic Services and How Do I Order One?

    Holistic Services are personalized spiritual offerings from your trusted advisor — such as meditations, prayers, rituals, candle work, and more — designed just for you and delivered offline (outsid...

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    • 1 follower
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  • FAQ - Block Specific Advisors

    Welcome to Kasamba’s Help Center!We want you to feel safe and comfortable during every session. If you need to block an advisor you’ve had a paid session with, here’s how:What is the “Block Advisor...

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    • 1 follower
    • 0 comments
    • -2 votes

  • FAQ: How to View Your Voice & Video Call Transcript

    Want to revisit something that was shared during your reading? You can view a written transcript of eligible voice and video sessions with your advisors. How it worksAfter an eligible voice or vide...

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    • 1 follower
    • 0 comments
    • -4 votes

  • FAQ - Understanding Advisor Bonuses on Kasamba

    We’re excited to offer clients a way to show appreciation to their favorite advisors through the Bonus Feature.Bonuses are optional and are separate from the payment for your session. They’re a mea...

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    • 1 follower
    • 0 comments
    • -1 votes