To hide the Phone Status Bar, please follow these steps:

  • Through the My Kasamba menu, click on 'My Profiles'
  • In the second box on the right hand side, you will see a check-box next to "show phone status bar".
  • To hide the Phone Status Bar, deselect this option and press "Save

Note that this should only be done by advisors who use chat only. If you provide service via phone as well, you shouldn't hide this option, as this is the way you control your phone availability.