How To

How do I close my account?
In order to deactivate your account, please send us an email by clicking here At the moment, you are not able to do it independently through our website.
Sun, 18 Mar, 2018 at 2:44 PM
How do I delete a session transcript?
To view and delete any of your paid session transcripts, please follow the instructions below:  (Please Note: This cannot be done via the Mobile App)  ...
Wed, 26 Oct, 2016 at 9:53 AM
How do I change my password?
In order to reset your password: Go to the Kasamba Sign In page Click on the 'Forgot Your Password?' link located underneath the password bo...
Mon, 19 Mar, 2018 at 2:07 PM
Where can I see my session transcripts?
If you have hired an advisor during a chat which ended with a final fee, the transcript will be available to you at the end of the session. To access your t...
Sun, 18 Mar, 2018 at 2:44 PM
How do I add an attachment?
You can only send one attachment of up to 5MB with each message. Kasamba's email service enables you to send attachments to our advisors. If you a...
Wed, 14 Mar, 2018 at 10:24 AM
How do I edit the rating I left?
In order to edit or remove a rating please send us an email by clicking here. Please provide the session ID and Advisor name. Keep in mind that ratings can ...
Sun, 18 Mar, 2018 at 2:44 PM
How do I log out of my account?
In order to log out of your Kasamba account please click on the sign out button under the 'My Kasamba' button located at the top right hand corner...
Sun, 18 Mar, 2018 at 2:57 PM
How do I remove a credit card from my account?
In order to remove your credit card details from your account, please send us an email including the last four digits of the card you wish to have removed. ...
Sun, 18 Mar, 2018 at 2:44 PM
How can I block an advisor?
All customers can choose to block advisors from being able to contact them by updating their 'My Psychics' list. Sign in to your Kasa...
Thu, 24 Dec, 2015 at 12:47 PM
Report Abuse
If you would like report abuse of any kind, please click here and send us an email with the relevant details.
Sun, 18 Mar, 2018 at 2:45 PM